Counter Check — Catch what the quote missed

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Reviews run

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Shops using it

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Engagement rate

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Avg $ / engaged RO

See it in action

The second look, in about ten seconds

Here's a quote a busy advisor might write for a brake job, and what Counter Check says before it goes to the customer.

The draft quote

2019 Honda Civic · 71,400 km
Customer says: “grinding when I brake”

Front brake pads$119.99
Labor · 1.0 hr$140.00
Shop supplies$12.00
Total$271.99

What Counter Check found

Capture score

Pads only, but a grinding noise usually means the rotors are worn too.

2 missing · 1 underpriced

Missing from this job

HighFront brake rotors+$189.00

Grinding after pads wear thin usually scores the rotors. Replace or resurface them at the same visit, or the new pads wear out early.

MediumBrake fluid flush+$119.00

Easy add-on while the brakes are apart, and a natural thing to offer at this mileage.

Underpriced

Labor$140 → $252

Pads and rotors on this car take about 1.8 hours. This is quoted at 1.0.

Left on the table$420

An illustrative example, not a real customer's quote. You decide what to change, edit or ignore. Nothing sends on its own.

The problem

It's not a training problem. It's a pace problem.

Your advisors already know what a job needs. But between the phone ringing, a customer at the counter, and three more cars to get through, there's rarely time for a second look before a quote goes out. Nothing gets missed on purpose — it just gets missed.

✕ A cabin air filter doesn't get added because nobody asked
✕ The diagnostic fee gets left off a "quick" job
✕ Labor gets quoted off an old rate nobody's updated in months
✕ By the time anyone notices, the customer's already been billed for less than the job was worth

How it works

Three steps, before it ever reaches a customer

Paste the quote

Text, a screenshot straight from your shop system, or a link — however it already exists, no reformatting needed.

Get a second look

Missing items the job usually needs, labor or parts priced below a fair shop rate, and whether it hits a real profit-per-hour target.

Send it with confidence

Fix what's flagged, or don't — either way, nothing was left on the table without you knowing about it first.

What it actually does

A second set of eyes on every quote

Catch what's missing before it's billed

✓ Missing items a job like this typically needs, flagged automatically
✓ Labor and parts priced below your own shop rate, not a national average
✓ A profit-per-hour floor that flags jobs quietly running thin
✓ Confidence-scored: grounded findings and estimated ones are always labeled separately

Fits how you already quote

✓ Paste it as text, drop in a screenshot, or send it straight over with the Chrome extension
✓ No new workflow — advisors keep writing quotes exactly like they do now
✓ Results back in seconds, not minutes
✓ Every suggestion tracked: changed, edited, or ignored — nothing sends on its own

Pro

Built for teams, not just one advisor

✓ See which advisors are catching flags and which aren't
✓ Compare performance across your whole team
✓ AI maintenance advisor — flags mileage-based service the vehicle is due for, make/model-specific where possible
✓ A searchable directory of the suppliers you actually use

What shops are saying

Straight from the shop floor

★★★★★

“Words can't say enough how much I love Counter Check. We started using Counter Check about a month ago and it has already saved us hundreds of dollars by catching errors in our estimates. We had a newer advisor with no mechanical background and after having her use this software the number of errors she was making when I would audit the repair orders had dropped drastically. This is worth every penny.”

A shop using Counter Check · Google review

★★★★★

“Our shop has caught an average of about $1750 extra sales per month since using this!! Truly amazing!”

A shop using Counter Check · Google review

Why this exists

Built by someone who's stood at the counter

Counter Check wasn't built by a software company that decided to try auto repair. It was built by a working mechanic who kept watching the same thing happen — a solid job, quoted fast, missing something small that should've been on it.

Not carelessness. Just the pace of a real shop day. Counter Check is the second look there was never quite time for — built to catch it before the customer ever sees the number, not after.

— Founder, Counter Check

Works with what you already use

No new system to learn

Whatever you quote in today, Counter Check works on top of it, not instead of it. Paste the text, drop in a screenshot, or use the Chrome extension to send whatever's on screen straight over — however your shop already works.

AutoLeap
Tekmetric
Shop Monkey
Protractor
Or anything else you use

Questions

Before you get started

Does this replace my shop management software?

No. Counter Check works alongside whatever you already use — it's a second look at the quote, not a system to migrate to.

Do my advisors need to change how they write quotes?

No. Paste it, screenshot it, or send it with the extension — whatever's fastest for how your shop already works.

Is the pricing check accurate for my shop specifically?

Yes. Pricing is checked against your own shop's registered rate, not a generic national average.

What if I don't agree with a suggestion?

Nothing sends automatically. You decide what to change, edit, or ignore on every single quote.

Is there a free trial?

Yes — Standard includes a 14-day free trial and Pro a 7-day free trial, with no charge until the trial ends.

Nothing leaves the shop underpriced.